Privacy Policy
At Grotto, we take your privacy seriously. We are committed to protecting your personal information and ensuring that your privacy is respected at all times. This Privacy Policy explains how we collect, use, and disclose your personal information in connection with our website and mobile application (the "Services"). By using our Services, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
Collection and Use of Personal Information
We may collect and use personal information including your name, address, email address, phone number, and payment information when you use our Services. This information is necessary to process your orders and provide you with the products and services you have requested. We may also use your personal information to provide you with marketing and promotional materials regarding our products and services.
Disclosure of Personal Information
We may share your personal information with third parties who are involved in providing our Services, such as payment processors, shipping companies, and other service providers. We may also disclose your personal information if required by law or if we have a good faith belief that such disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process.
Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, use, and disclosure. We use industry standard SSL encryption to securely transmit your payment information when you place an order through our Services. We also restrict access to your personal information to only those employees who need it to perform their job functions.
Cookies and Other Technologies
We may use cookies and other technologies to collect information about your use of our Services. This information may include your IP address, browser type, operating system, and other technical information. We may use this information to improve our Services and to better understand how our customers use our Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and disclosure of your personal information.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at team@hellogrotto.ca.
Collection and Use of Personal Information
We may collect and use personal information including your name, address, email address, phone number, and payment information when you use our Services. This information is necessary to process your orders and provide you with the products and services you have requested. We may also use your personal information to provide you with marketing and promotional materials regarding our products and services.
Disclosure of Personal Information
We may share your personal information with third parties who are involved in providing our Services, such as payment processors, shipping companies, and other service providers. We may also disclose your personal information if required by law or if we have a good faith belief that such disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process.
Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, use, and disclosure. We use industry standard SSL encryption to securely transmit your payment information when you place an order through our Services. We also restrict access to your personal information to only those employees who need it to perform their job functions.
Cookies and Other Technologies
We may use cookies and other technologies to collect information about your use of our Services. This information may include your IP address, browser type, operating system, and other technical information. We may use this information to improve our Services and to better understand how our customers use our Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and disclosure of your personal information.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at team@hellogrotto.ca.